Skip to content
logo_australian-government-department-of-health-disability-and-ageing.svg
Need to talk? Call 1800 882 436.
It's a free call with a maternal child health nurse. *call charges may apply from your mobile.
Is it an emergency? Dial 000
If you need urgent medical help, call triple zero immediately.
  1. Home/
  2. Babies/
  3. Your baby's health and wellbeing/
  4. Blocked tear ducts in babies

Related pages

  • Conjunctivitis

Search our site for

  • Eye Infections
  • Itchy eyes

Find a health service

Search now

Blocked tear ducts in babies

Key facts

  • A blocked tear duct is also known as 'sticky eye'.
  • A blocked tear duct is not an infection and should not cause your child pain.
  • This condition usually gets better by itself, but it's still wise to check with your doctor.
  • There are things you can do to help sticky eye get better and avoid infection.
  • On this page

    • What is a blocked tear duct?
    • What are the symptoms of a blocked tear duct?
    • What causes a blocked tear duct?
    • When should I see my doctor?
    • How is a blocked tear duct treated?
    • How do I manage my baby's blocked tear duct at home?
    • What are the complications of a blocked tear duct?
    • Resources and support

    What is a blocked tear duct?

    A blocked tear duct in babies is also known as 'sticky eye'. The term sticky eye can also be used for conjunctivitis, which is an eye infection.

    Tears normally drain away through small openings in the inside corner of your eyelids. They enter the nose through the nasolacrimal ducts (tear ducts).

    Sometimes, when babies are born, their tear ducts have not yet opened normally. This can cause watery or sticky eyes.

    Illustration showing the location of the tear ducts and tear gland.

    Tears from the tear gland drain along ducts near the corner of the eye.

    What are the symptoms of a blocked tear duct?

    If your baby has a blocked tear duct their eye or eyes will water a lot. They may have tears running down their cheeks. Sometimes there may be swelling or a sticky discharge.

    Having a blocked tear duct is not an infection and should not cause your child pain.

    CHECK YOUR SYMPTOMS — Use the Symptom Checker and find out if you need to seek medical help.

    What causes a blocked tear duct?

    A blocked tear duct usually happens because the thin layer (membrane) at the end of the tear duct doesn't open normally at birth.

    As many as 1 in every 20 babies has blocked tear ducts. This may be unilateral (one eye only) or bilateral (both eyes).

    This means their tears can't drain away and their eyes are wet all the time.

    When should I see my doctor?

    You should always see your doctor if you think your baby has an eye infection.

    You should also see your doctor if:

    • your baby seems sensitive to light
    • they have large amounts of eye discharge
    • they are constantly squeezing their eyes shut
    • the side of their nose seems swollen, red, and painful
    • the white part of their eye is red or blood shot
    • the tear duct is still blocked by the time they reach 1 year of age

    FIND A HEALTH SERVICE — The Service Finder can help you find doctors, pharmacies, hospitals and other health services.

    How is a blocked tear duct treated?

    In 9 out of 10 babies born with blocked tear ducts, their tear ducts will open on their own by the time they are 1 year old.

    Some babies will need surgery if their blocked tear duct doesn't improve. This is done as day surgery with a general anaesthetic. Your doctor may treat a blocked tear duct in these ways:

    • Open the tear duct and flush it out.
    • Use a silicone tube to keep the duct open — this will be left for a few months to make sure that the blockage doesn't happen again.
    • Make a new opening between the tear sac and the bone in the nose (dacryocystorhinostomy).

    How do I manage my baby's blocked tear duct at home?

    It's a good idea to clean your baby's eyelids and gently massage their tear duct. This can stop infections and help the tear duct to open.

    Your doctor or child health nurse can show you how to clean your baby's eye and how to massage the tear duct.

    What are the complications of a blocked tear duct?

    A blocked tear duct is not an infection, but it can put your baby's eye at risk of developing an infection.

    Conjunctivitis

    Conjunctivitis is an eye inflammation caused by an infection or allergy.

    It can be difficult to tell the difference between the symptoms of a blocked tear duct and conjunctivitis.

    If you think your baby may have conjunctivitis, see your doctor as soon as you can, so your baby can start treatment.

    Dacryocystitis

    If your baby's tear duct becomes infected you will see a firm, red, painful lump at the side of their nose. There may also be yellow-green discharge. This is called dacryocystitis.

    If this happens, you should call your doctor or ophthalmologist urgently. Your baby will need antibiotics to treat the infection.

    Resources and support

    Talk to your doctor or child health nurse if you have questions about blocked tear ducts in babies.

    Read more about blocked tear ducts at healthdirect.

    Speak to a maternal child health nurse

    Call Pregnancy, Birth and Baby to speak to a maternal child health nurse on 1800 882 436 or video call. Available 7am to midnight (AET), 7 days a week.

    • Children's Health Queensland — Blocked tear ducts
    • Perth Children’s Hospital — Blocked tear duct (Nasolacrimal duct obstruction)
    • The College of Optometrists — Nasolacrimal duct obstruction (nasolacrimal drainage dysfunction)
    • Acta paediatrica — Efficacy and safety of breast milk eye drops in infants with eye discharge
    • The Royal Hospital for Women — Eye – Nasolacrimal Duct Obstruction – Eye Care
    • The Royal Children's Hospital Melbourne — Acute red eye

    Find out how we develop and review our content.


    Last reviewed: July 2025


    Need further advice or guidance from our maternal child health nurses?
    1800 882 436
    Video call
    logo-pbb.svg

    Pregnancy, Birth and Baby is funded by the Australian Government and operated by Healthdirect Australia.

    About
    About Pregnancy, Birth and BabyAbout our contentInformation partnersOur privacy commitmentTerms of useHow we use AIPromotional material
    Explore
    A to Z topicsDue date calculatorFind local health servicesGlossary of pregnancy and labourPregnancy and parenting in picturesPregnancy and baby appsSymptom Checker
    Connect
    Contact usVideo callNewslettersLink to usConsumer engagement

    Follow

    logo_dep-health_white.svglogo-hda-white.svg

    Pregnancy, Birth and Baby’s information and advice are developed and managed within a rigorous clinical governance framework.

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Healthdirect Australia acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to the Traditional Owners and to Elders both past and present.

    © 2026 Healthdirect Australia Limited

    This information is for your general information and use only and is not intended to be used as medical advice and should not be used to diagnose, treat, cure or prevent any medical condition, nor should it be used for therapeutic purposes.
    The information is not a substitute for independent professional advice and should not be used as an alternative to professional health care. If you have a particular medical problem, please consult a healthcare professional.
    Except as permitted under the Copyright Act 1968, this publication or any part of it may not be reproduced, altered, adapted, stored and/or distributed in any form or by any means without the prior written permission of Healthdirect Australia.