Need to talk? Call 1800 882 436.
It's a free call with a maternal child health nurse. *call charges may apply from your mobile

Is it an emergency? Dial 000
If you need urgent medical help, call triple zero immediately.

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Video call

Pregnancy, Birth and Baby’s video call service allows you to speak face-to-face with a maternal child health nurse.

Video call is a free service and is available from 7am to midnight (AET), 7 days a week (including public holidays).

The service is easy to use and does not require any special software, just an internet connection, along with a camera, microphone and speakers. You can access on a computer, tablet or mobile device.

You don’t have to provide your name if you wish, but we will ask for your phone number in case the call drops out or we need to direct emergency services to you if needed.

Video call is only available within Australia



How to start a video call

Click on the VIDEO CALL button above.

If you can't see the VIDEO CALL button and you are calling from Australia, you may have to allow or turn on your location settings in your browser.

Video call is only available in Australia. You won’t see the button if you are not in Australia.

Before joining the Pregnancy, Birth and Baby video call, you can run a pre-test call to check your audio and camera is working correctly.

You will be asked to provide a first name and phone number.

Important information is provided on the terms of use that you can accept by clicking on CONTINUE.

You will then be placed in a virtual waiting room until the next available maternal child health nurse can take your call.

Read our terms of use.
Learn more about the technical requirements.

If video call is not an option for you today, please call Pregnancy, Birth and Baby on 1800 882 436 or triple zero (000) in case of an emergency.

Popular topics

Our maternal child health nurses will be able to help you with any number of questions you may have about yourself or your child, including:

  • breastfeeding – from attaching baby to having enough milk
  • toilet training and other exciting milestones
  • nappies and what’s in them
  • getting baby to sleep, and how to wrap and swaddle
  • your child’s behaviour as they grow up

Last reviewed: July 2025

Call us and speak to a Maternal Child Health Nurse for personal advice and guidance.

Need further advice or guidance from our maternal child health nurses?

1800 882 436

Video call

Healthdirect Australia acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to the Traditional Owners and to Elders both past and present.

© 2025 Healthdirect Australia Limited

This information is for your general information and use only and is not intended to be used as medical advice and should not be used to diagnose, treat, cure or prevent any medical condition, nor should it be used for therapeutic purposes.

The information is not a substitute for independent professional advice and should not be used as an alternative to professional health care. If you have a particular medical problem, please consult a healthcare professional.

Except as permitted under the Copyright Act 1968, this publication or any part of it may not be reproduced, altered, adapted, stored and/or distributed in any form or by any means without the prior written permission of Healthdirect Australia.