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Is it an emergency? Dial 000
If you need urgent medical help, call triple zero immediately.

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Who can I call for information and advice? - text version

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Is it an emergency?

If you or someone else is seriously injured or in need of urgent medical help, call triple zero immediately.

Call 000

For emotional support and guidance

Pregnancy, Birth and Baby

Pregnancy, Birth and Baby is a phone and online service for all Australians. Speak with a registered maternal child health nurse for guidance, reassurance and support about all aspects of pregnancy and parenting from birth until your child starts school.

Website www.pregnancybirthbaby.org.au

Call 1800 882 436

Medical question or problems?

healthdirect

If you have a health concern and you’re not sure what to do, simply call healthdirect and speak with a registered nurse. You'll get fast, expert advice about any health issue, helping you make an informed decision about how to manage it.

Website www.healthdirect.gov.au

Call 1800 022 222

More helpline numbers

after hours GP Helpline

The after hours GP helpline is an additional service to healthdirect Australia, and lets you speak with a registered or accredited GP for further medical assessment and advice. It is designed to supplement existing after-hours medical facilities, giving all Australians access to the advice of a doctor at nights, on weekends and on public holidays; 365 days a year.

Website www.healthdirect.gov.au

Call 1800 022 222

Breastfeeding Helpline

The Australian Breastfeeding Association (ABA) runs the National Breastfeeding Helpline 1800 mum 2 mum (1800 686 268). The Breastfeeding Helpline is available 7 days a week and offers support and advice to breastfeeding mums.

Website www.breastfeeding.asn.au

Call 1800 686 268

Lifeline

Anyone across Australia experiencing a personal crisis or thinking about suicide can contact Lifeline. Lifeline is available 24/7 to provides access to crisis support, suicide prevention and mental health support services.

Website www.lifeline.org.au

Call 13 11 14

Miracle Babies Foundation

Miracle Babies Foundation NurtureLine is a free family support helpline catering for families with a threatened pregnancy, the hospital journey with a baby currently in NICU/SCN, the transition to home and onwards.

Website www.miraclebabies.org.au

Call 1300 622 243

PANDA - Post and Antenatal Depression Association

PANDA operate a helpline that is available Monday to Friday from 10am to 5pm AEST and is staffed by trained counsellors and volunteers who provide confidential information, support and referral to anyone affected by depression and anxiety during pregnancy and after childbirth.

Website www.panda.org.au/

Call 1300 726 306

SIDS and Kids

SIDS and Kids bereavement support services assist families who have experienced the sudden and unexpected death of a baby or child, during birth, pregnancy or infancy, regardless of the cause.

Website www.sidsandkids.org

Call 1300 308 307

See this list as an infographic.

Learn more here about the development and quality assurance of healthdirect content.

Last reviewed: October 2020


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This information is for your general information and use only and is not intended to be used as medical advice and should not be used to diagnose, treat, cure or prevent any medical condition, nor should it be used for therapeutic purposes.

The information is not a substitute for independent professional advice and should not be used as an alternative to professional health care. If you have a particular medical problem, please consult a healthcare professional.

Except as permitted under the Copyright Act 1968, this publication or any part of it may not be reproduced, altered, adapted, stored and/or distributed in any form or by any means without the prior written permission of Healthdirect Australia.