Need to talk? Call 1800 882 436.
It's a free call with a maternal child health nurse. *call charges may apply from your mobile

Is it an emergency? Dial 000
If you need urgent medical help, call triple zero immediately.

beginning of content


Ngala is Western Australia’s leasing non-government provider of early parenting and early childhood services, from pre-birth up till early adulthood (0-18 years of age). At Ngala, they believe every child deserves the opportunity to be their best and that parenting should be a joyful and rewarding experience.

Vision and mission

Ngala has a passion for supporting and guiding families and young children through their journey of parenting. After 130 years of working with families across Western Australia, Ngala continues to use the latest research and training alongside community stories and experiences, to develop and deliver services that meet the needs of today’s parents and children.

Ngala's purpose is to support parents, families and communities to enhance the well-being and development of children and young people.

How Ngala can help

Ngala’s services are delivered to families and communities to meet the challenges of raining children and young people, by offering a range of inclusive evidence based support services.

Ngala’s services and programs include:

  • Ngala Parenting Line
  • Private parenting consultations
  • Residential parenting services at our hospital through day, extended and toddler stay services
  • Programs and workshops for parents, carers and children
  • Early childhood education and care

Information line / help line

  • Call Ngala Parenting Line 9368 9368 Mon to Sun, 8am to 8pm
    The Ngala Parenting Line offers phone advice and support to parents and carers of children up to 18 years of age. Babies, children and young people thrive when their parents are supported. Our service, provided by trained and experienced professionals, provides up to date child development information, parenting support and referral, to assist parents in their parenting journey.

  • ForWhen — Mental health support for expecting and new parents. ForWhen provides new and expecting parents — mums, dads, and guardians — with a caring, supportive mental health navigation service, to guide you and your family throughout your perinatal journey, from conception, up until your child is 12 months old. It’s a national support line that connects you to the right service that can help you understand what you’re feeling and provide the guidance and support you need at the right time. All you need to do is call 1300 24 23 22 or visit

Recommended links

This information was originally published on healthdirect - Ngala.

Last reviewed: March 2022

Information from this partner

Found 82 results

Successful toileting - Ngala

Did you know that learning to use the toilet is a developmental and self-care skill? During early childhood, learning this skill gives children more independence than almost any other skill they will learn during the early years

Read more on Ngala website

How your baby sleeps - Ngala

Sleep is important for healthy brain development, a healthy immune system and it improves our problem solving skills

Read more on Ngala website

Sleep cycles and how to transition through them - Ngala

Understanding your babys sleep needs, patterns and reasons for being unsettled will help you cope with the first few months of parenthood

Read more on Ngala website

Supporting your childs learning - Ngala

Parents have an important role in encouraging and supporting your childs learning and engagement in education

Read more on Ngala website

Talking about traumatic events - Ngala

As adults, it is hard not to be upset by media coverage of unfolding disasters and tragedies

Read more on Ngala website

Taking care of yourself - Ngala

New parents dedicate their time and energy to the baby who relies on them for every aspect of their survival

Read more on Ngala website

The pregnancy healthy eating guide - Ngala

You may find during pregnancy that you need to change your eating and drinking habits

Read more on Ngala website

Tips to be more active during pregnancy - Ngala

Exercising during pregnancy is a great way to maintain good health, boost your mindset and spend time with friends

Read more on Ngala website

Talking and listening to your toddler - Ngala

Toddlers love playing and exploring the world, learning how it works and where they fit in it

Read more on Ngala website

Tired signs and cues - Ngala

Your newborn baby may be tired after just one hour of being awake

Read more on Ngala website

Call us and speak to a Maternal Child Health Nurse for personal advice and guidance.

Need further advice or guidance from our maternal child health nurses?

Healthdirect Australia acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to the Traditional Owners and to Elders both past and present.

This information is for your general information and use only and is not intended to be used as medical advice and should not be used to diagnose, treat, cure or prevent any medical condition, nor should it be used for therapeutic purposes.

The information is not a substitute for independent professional advice and should not be used as an alternative to professional health care. If you have a particular medical problem, please consult a healthcare professional.

Except as permitted under the Copyright Act 1968, this publication or any part of it may not be reproduced, altered, adapted, stored and/or distributed in any form or by any means without the prior written permission of Healthdirect Australia.