Need to talk? Call 1800 882 436.
It's a free call with a maternal child health nurse. *call charges may apply from your mobile

Is it an emergency? Dial 000
If you need urgent medical help, call triple zero immediately.

beginning of content

Ngala

Ngala is Western Australia’s leasing non-government provider of early parenting and early childhood services, from pre-birth up till early adulthood (0-18 years of age). At Ngala, they believe every child deserves the opportunity to be their best and that parenting should be a joyful and rewarding experience.

Vision and mission

Ngala has a passion for supporting and guiding families and young children through their journey of parenting. After 130 years of working with families across Western Australia, Ngala continues to use the latest research and training alongside community stories and experiences, to develop and deliver services that meet the needs of today’s parents and children.

Ngala's purpose is to support parents, families and communities to enhance the well-being and development of children and young people.

How Ngala can help

Ngala’s services are delivered to families and communities to meet the challenges of raining children and young people, by offering a range of inclusive evidence based support services.

Ngala’s services and programs include:

  • Ngala Parenting Line
  • Private parenting consultations
  • Residential parenting services at our hospital through day, extended and toddler stay services
  • Programs and workshops for parents, carers and children
  • Early childhood education and care

Information line / help line

  • Call Ngala Parenting Line 9368 9368 Mon to Sun, 8am to 8pm
    The Ngala Parenting Line offers phone advice and support to parents and carers of children up to 18 years of age. Babies, children and young people thrive when their parents are supported. Our service, provided by trained and experienced professionals, provides up to date child development information, parenting support and referral, to assist parents in their parenting journey.

  • ForWhen — Mental health support for expecting and new parents. ForWhen provides new and expecting parents — mums, dads, and guardians — with a caring, supportive mental health navigation service, to guide you and your family throughout your perinatal journey, from conception, up until your child is 12 months old. It’s a national support line that connects you to the right service that can help you understand what you’re feeling and provide the guidance and support you need at the right time. All you need to do is call 1300 24 23 22 or visit forwhenhelpline.org.au.

Recommended links

This information was originally published on healthdirect - Ngala.

Last reviewed: March 2022

Information from this partner

Found 83 results

Expressing breast milk - Ngala

There are many reasons why mothers may want to express their breast milk

Read more on Ngala website

Understanding behaviour - Ngala

As parents we can sometimes fall into the trap of assuming that life for a school age child is carefree and easy

Read more on Ngala website

Parenting Services and Support Resources | Ngala - Raising Happiness

Ngala offers support in raising children, including online and in-person educational workshops, an online Library of parenting articles, consultations and more.

Read more on Ngala website

Talking about traumatic events - Ngala

As adults, it is hard not to be upset by media coverage of unfolding disasters and tragedies

Read more on Ngala website

Starting solids - Ngala

Starting solids is an exciting time for parents but can be a bit daunting

Read more on Ngala website

Centres - Ngala

Call us and speak to a Maternal Child Health Nurse for personal advice and guidance.

Need further advice or guidance from our maternal child health nurses?

1800 882 436

Video call

This information is for your general information and use only and is not intended to be used as medical advice and should not be used to diagnose, treat, cure or prevent any medical condition, nor should it be used for therapeutic purposes.

The information is not a substitute for independent professional advice and should not be used as an alternative to professional health care. If you have a particular medical problem, please consult a healthcare professional.

Except as permitted under the Copyright Act 1968, this publication or any part of it may not be reproduced, altered, adapted, stored and/or distributed in any form or by any means without the prior written permission of Healthdirect Australia.