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Lifeline

Lifeline is a trusted national charity that has been saving lives for more 50 years. Lifeline works to prevent suicide through a range of crisis support services including its national telephone crisis support line, 13 11 14, operating 24/7 and Online Crisis Support Chat that is available every night.

Each year Lifeline receives more than a million requests for help to its 13 11 14 crisis line and nightly Online Crisis Support Chat service. There is a call to Lifeline every 32 seconds. These services provide immediate, caring and non-judgemental support and can make a lifesaving difference to those who aren’t travelling well.

Lifeline’s services are delivered via its network of 41 centres located across Australia. These community-based centres provide a range of crisis support and suicide prevention services including; education and training, awareness programs, face-to-face counselling and bereavement support groups. These services seek to build suicide-safe communities.

This work is all made possible by over 11,000 dedicated volunteers who donate their time and skills to support others. Around 3500 of these volunteers work as trained Crisis Supporter volunteers.

For support and advice in a personal crisis

  • Call 13 11 14 (24 hours a day)
  • Chat online to Lifeline (available every night)
  • Check the website for more details

This information was originally published on healthdirect - Lifeline.

Last reviewed: September 2019

Information from this partner

Found 6 results

Domestic and family violence

Domestic and family violence Anyone can experience domestic and family violence. It happens across communities, ages, cultures and sexes.

Read more on Lifeline website

COVID-19

The outbreak of the coronavirus COVID-19 has impacted people in varying ways on an international scale. It is understandable that during times like this, people may be feeling afraid, worried, anxious, and overwhelmed by the constantly changing alerts and media coverage regarding the spread of the virus.

Read more on Lifeline website

Rural mental health

“People often say, ‘I don’t know what to say so I don’t say anything at all.’’ But, those of us living in these communities, we know each other well. We’re in the best position to notice when the stress is getting too much. We just need to be ready to look out for each other, stay connected, ask if we’re ok; and, if the answer is ‘No’, then know where to go get help.” - Stephanie Robinson, Lifeline Central West

Read more on Lifeline website

Bushfire

“Treat yourself with the most kindness that you could possibly give yourself. The things that you're feeling, a lot of people are feeling right now and you're not alone in it. It's really important that you recognise that what you're going through is not a journey you have to do alone, and there will be people there around you.” Survivor of the Black Saturday fires, Chris Bogusis, shares his story on the Holding on to Hope podcast.

Read more on Lifeline website

Financial stress

Financial problems can cause stress and can have a significant impact on your mental health. For some people, the financial pressures of life may seem impossible to overcome, but there is help and support available to you.

Read more on Lifeline website

Natural disaster

"Remind yourself daily: This is what I do, this is what I love and this is what I'm proud of." Broken Hill Sheep Station owner, Brendan Cullen in Lifeline's Holding on to Hope podcast.

Read more on Lifeline website

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This information is for your general information and use only and is not intended to be used as medical advice and should not be used to diagnose, treat, cure or prevent any medical condition, nor should it be used for therapeutic purposes.

The information is not a substitute for independent professional advice and should not be used as an alternative to professional health care. If you have a particular medical problem, please consult a healthcare professional.

Except as permitted under the Copyright Act 1968, this publication or any part of it may not be reproduced, altered, adapted, stored and/or distributed in any form or by any means without the prior written permission of Healthdirect Australia.