ABA’s 1200 trained volunteer breastfeeding counsellors and community educators provide services over the phone, online and face-to-face in the community to support mothers.
These services include the 24-hour Breastfeeding Helpline 1800 mum 2 mum (1800 686 268), eCounselling, antenatal Breastfeeding Education Classes, local support groups and evidence-based information provided online and in books and other literature. Mothers access the full range of ABA benefits by becoming a member.
Breastfeeding counsellors are mothers who have breastfed at least one baby and have completed a Certificate IV in Breastfeeding Education. They work voluntarily to provide empathy, reassurance and up-to-date information to help other mothers.
The ABA’s Lactation Resource Centre (LRC) collects research and information on breastfeeding from around the world into an accessible resource library. The LRC provides professional development opportunities and expert assistance to health professionals working with breastfeeding mothers. Training includes live venue and online seminars and home study courses.