Need to talk? Call 1800 882 436.
It's a free call with a maternal child health nurse. *call charges may apply from your mobile

Is it an emergency? Dial 000
If you need urgent medical help, call triple zero immediately.

beginning of content

Tresillian

Tresillian is Australia's largest parenting organisation with Centres in Sydney at Canterbury, Willoughby, Wollstonecraft and Nepean, and regional NSW, as well as the ACT and Victoria offering face to face consultations, inpatient facilities, parenting group programs, telehealth and a Help Line.

Tresillian Family Care Centres

Help with an unsettled baby, maintaining breastfeeding, and peri-natal anxiety and depression are some of the reasons why families call on Tresillian for help. For parents needing support and advice, a good place to start is the Tresillian website, www.tresillian.org.au — checkout 'Tresillian’s Tip' sheets! There, you can also read up on all their services, where they're located and how they can help your family.

Advice from a Tresillian Nurse

Tresillian's Parent's Help Line Nurses are only a call away, ready to provide a listening ear, helpful advice, and to assist you to access the Tresillian service which will best meet your needs. Parents can refer themselves to a Tresillian Service. Call our Tresillian Parent’s Help Line on 1300 272 736 open 7am-11pm — 7 days.

What are the reasons for Self-Referral to Tresillian in NSW?

Becoming a new parent can be overwhelming and exhausting. Add to that the stresses of the COVID-19 pandemic, it means parenting may be even more difficult. Tresillian can help you and your family during this challenging time with:

  • Practical guidance and support on what you can do to help your baby sleep better
  • Feeding your baby — breastfeeding or bottle-feeding
  • Working out baby’s sleep/feed/play daily rhythm or pattern
  • Toddler behaviour
  • Coping with twins or triplets
  • Self-care — your own emotional health and wellbeing especially during COVID-19

What Tresillian Services are available to parents?

Telehealth Consultations

Telehealth Virtual Consultations are now available from your phone, tablet or computer with a Tresillian Nurse, Psychologist or Social Worker. To book an appointment call the Tresillian Parent’s Help Line on 1300 272 736.

Day Services

Visit a Tresillian Centre for the morning or afternoon and receive individual advice on your baby. For more details on Day Services and our Centre locations click here. Call our Tresillian Parent’s Help Line to discuss your needs on 1300 272 736.

Residential Services

Tresillian’s Residential Programs operate in NSW at Tresillian Canterbury, Nepean and Willoughby, the ACT and in regional NSW at Macksville on the Mid North Coast. Families live in for 4-nights, 5-days and are offered an individual parenting program that addressed their particular issue. For more details on Residential Services click here. Call our Tresillian Parent’s Help Line to discuss your needs on 1300 272 736.

How much does it cost?

Day Services including Telehealth consultations are free of charge. Residential Services are covered by Medicare and/or your family’s private health fund.

Are Tresillian Centres COVID-19 safe?

Yes. Your safety and wellbeing is Tresillian's TOP PRIORITY! Tresillian would like to assure families that they are in regular contact with health authorities, ensuring they are taking all steps to minimise the risk of exposure to the COVID-19 virus. This includes screening of all families and staff attending their services each day, strictly adhering to social distancing guidelines and providing a range of options to access for help and support for parents.

Where are Tresillian Family Care Centres located?

  • Metropolitan Sydney at Canterbury (Residential Unit and Day Services), Nepean (7 Days Residential Unit & Day Services), Willoughby (Residential Unit), and Wollstonecraft (Day Services).
  • Regional NSW (Day Services) Broken Hill, Coffs Harbour, Dubbo, Grafton, Lismore, Queanbeyan, Taree and Wagga Wagga,
  • Satellite Services (NSW) Cooma, Woolgoolga, Grafton, Bulahdelah, Cootamundra, Coonamble
  • Macksville — (Residential Unit)
  • Victoria Albury Wodonga (Day Services)
  • ACT — QEII (Residential Unit)
  • Tresillian 2U Early Years Parenting Mobile Van — NSW Mid-North Coast NSW (Wauchope, Kempsey, Macksville, Bowraville)

Recommended links

This information was originally published on healthdirect - Tresillian.

Last reviewed: January 2021

Information from this partner

Found 43 results

Teething Signs & Symptoms | Tresillian

Babies will experience discomfort during the teething phase of their early development. Discover teething remedies which help reduce the pain and settle your baby.

Read more on Tresillian website

Baby Advice & Tips| Tresillian

Asking for help is important during your baby’s first year. Get baby tips and advice on topics such as how to settle a crying baby, breastfeeding and daily routines.

Read more on Tresillian website

Tips for Working Parents | Tresillian

Being a working parent is never easy, especially with a newborn baby. Read our top tips for busy parents, including feeding the family, shopping, and stress management.

Read more on Tresillian website

Baby Settling Techniques - 3 to 6 Months | Tresillian

Learning to fall sleep is a skill babies usually develop during their first year, with parental help. Here are Tresillian's tips for settling a 3 to 6 month old baby.

Read more on Tresillian website

Newborn Crying Baby | Tresillian

Crying is a signal (cue) that lets you know that your baby needs help and support. Tresillian offers advice on helping you and your baby cope during crying periods.

Read more on Tresillian website

Weaning at 6 Months | Tresillian

Babies start weaning when they begin consuming foods other than breastmilk. For advice on weaning check out Tresillian's tip page.

Read more on Tresillian website

3-6 Month Old Baby Routines | Tresillian

Getting your baby into a routine is important. Tresillian offers advice on the daily activities for your 3-6 month old baby.

Read more on Tresillian website

Parenting Advice & Tips | Tresillian

Find out how to prepare for your new baby and discover ways to combat concerns of new parents, such as post natal depression and foods to eat whilst breastfeeding.

Read more on Tresillian website

Bath and Massage Video Tips | Tresillian

Video tips and advice on how to introduce your baby to bath time and relax your baby with massage. Learn the answers to common questions here.

Read more on Tresillian website

Refer a Family to Tresillian | Tresillian

This application is to be completed by professionals only. Fill out the referral form to make a referral for a family to Tresillian.

Read more on Tresillian website

Call us and speak to a Maternal Child Health Nurse for personal advice and guidance.

Need further advice or guidance from our maternal child health nurses?

This information is for your general information and use only and is not intended to be used as medical advice and should not be used to diagnose, treat, cure or prevent any medical condition, nor should it be used for therapeutic purposes.

The information is not a substitute for independent professional advice and should not be used as an alternative to professional health care. If you have a particular medical problem, please consult a healthcare professional.

Except as permitted under the Copyright Act 1968, this publication or any part of it may not be reproduced, altered, adapted, stored and/or distributed in any form or by any means without the prior written permission of Healthdirect Australia.