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Multicultural Health Communication Service

Multicultural Health Communication Service

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The NSW Multicultural Health Communication Service are a state-wide service that specialises in communicating and engaging with people from culturally and linguistically diverse backgrounds. For the Health system, they provide expert advice and support to develop and deliver health information and campaigns for culturally and linguistically diverse communities. For the community, MHCS is a trusted and reliable source of translated health information.

Vision and mission

MHCS provides expert advice and support to NSW Health services and programs through evidence-based communication strategies; high-quality translation services; effective community engagement, consultations and co-design; and building the capacity of services and programs to effectively engage with multicultural communities.

How Multicultural Health Communication Service can help

Multicultural Health Communication Service is a state-wide health service that specialises in health communication with people from culturally and linguistically diverse (CALD) backgrounds. They work to reduce health inequities by ensuring everyone can access, understand, and use health information to make informed decisions.

They collaborate closely with the health system and communities to co-design solutions that improve health outcomes and service accessibility.

Information lines / help lines

  • If you need a translation or more information, please contact us by sending an email to SESLHD-MHCS-Translations@health.nsw.gov.au or send via this online form.

Programs, apps and tools

  • Appointment reminder tool

Recommended links

  • Home page
  • Translation appointment reminder tool
  • In-language health resources
  • Glossaries

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